Cleon Business Consulting

Welcome to Cleon Business Consulting. We provide business consulting and corporate support services to local and international businesses operating in Indonesia.

Below are answers to frequently asked questions about our company, services, consultation process, and payments.

1. About Cleon Business Consulting

What is Cleon Business Consulting?

Cleon Business Consulting (CBC) is a business consulting firm based in Bali, Indonesia, providing corporate legal, tax, and accounting services to local businesses, foreign investors, and entrepreneurs.

We help clients navigate business regulations, establish appropriate corporate structures, and manage their ongoing business compliance requirements in Indonesia.

Does Cleon Business Consulting have registered legal and tax professionals?

Yes. Cleon Business Consulting has registered lawyers, legal auditors, and registered tax consultants practicing within the firm. Our team provides professional support across corporate legal matters, legal compliance, taxation, and related business requirements in Indonesia, in accordance with the applicable scope of services and professional qualifications.

Our multidisciplinary expertise enables us to support businesses and investors in navigating Indonesia’s corporate and regulatory environment.

Where is Cleon Business Consulting located?

Cleon Business Consulting is based in Bali, Indonesia, and serves clients with business interests in Bali and other parts of Indonesia.

Who can use Cleon Business Consulting’s services?

Our services are designed for local business owners, foreign investors, entrepreneurs, and established companies seeking professional assistance with corporate legal matters, taxation, accounting, and business compliance in Indonesia.

2. Our Services

What services does Cleon Business Consulting provide?

Our services cover three main areas:

• Corporate Legal Services: Company establishment, business licensing, corporate amendments, contract-related services, and other corporate compliance matters.
• Tax Services: Tax consulting and assistance with applicable tax compliance requirements.
• Accounting Services: Bookkeeping, financial reporting, and accounting support based on business needs.

The availability and scope of each service depend on the client’s requirements and the agreed engagement.

Can Cleon Business Consulting assist foreign investors who want to establish a business in Indonesia?

Yes. We assist foreign investors with corporate establishment and related business compliance requirements in Indonesia, including matters concerning foreign-owned companies (PT PMA), subject to applicable regulations and the scope of the engagement.

Can I engage Cleon Business Consulting for only one specific service?

Yes. Clients may inquire about individual services or a combination of services, depending on their business requirements. Our team will assess your needs and recommend an appropriate scope of work.

Does Cleon Business Consulting provide ongoing corporate compliance support?

Yes. We offer services related to ongoing corporate, tax, and accounting requirements. The specific services, frequency, and responsibilities will be determined based on the client’s needs and the agreed engagement.

3. Consultation and Service Process

How can I request a consultation?

You can contact our team through the contact details or inquiry channels available on our official website. Please describe your business needs so that we can direct your inquiry to the appropriate team.

What information should I prepare before a consultation?

You may prepare a brief description of your business, the service you require, your current business status, and any relevant supporting documents. Additional information may be requested depending on the nature of your inquiry.

How long does it take to complete a service?

The processing time varies depending on the type of service, the complexity of the matter, the completeness of the required documents, and the processing time of relevant authorities or third parties, where applicable. Our team will communicate the estimated timeline once the scope of work has been assessed.

Will I receive a quotation before the service begins?

The applicable service scope, professional fees, payment terms, and other relevant conditions will be communicated through the appropriate quotation, proposal, invoice, or written agreement before the engagement proceeds.

Can I request a customized service package?

Yes. We can discuss service arrangements based on your business requirements, subject to our capabilities and mutual agreement on the scope of work.

4. Fees and Payments

How are your service fees determined?

Our fees depend on the type of service, the complexity of the requirements, and the agreed scope of work. Any applicable professional fees and additional charges will be communicated through the relevant quotation or invoice.

How can I make a payment to Cleon Business Consulting?

Available payment methods and payment instructions will be provided through our official payment channels or in the relevant invoice. Please follow the instructions provided for your specific engagement.

When should I make a payment?

Payment schedules and due dates depend on the service arrangement and the agreed payment terms. Please refer to your quotation, invoice, or written agreement for the applicable terms.

Will I receive confirmation after making a payment?

Payment confirmation is subject to verification of the transaction. If you have completed a payment but have not received confirmation, please contact our team and provide your payment reference or transaction details for verification.

What should I do if my payment fails or is deducted but the transaction is not confirmed?

Please contact our team through our official communication channels and provide the transaction date, payment amount, and transaction reference, if available. We will review the information and advise you on the next steps.

Can I request a refund or cancel a service after making a payment?

Cancellation requests and refund eligibility are subject to the applicable terms and conditions of the relevant service engagement. Please contact our team for an assessment of your request. Any approved refund will be handled in accordance with the applicable agreement and payment provider procedures.

5. Confidentiality and Client Support

How does Cleon Business Consulting handle client information?

We recognize the importance of confidentiality when handling business and corporate information. Client information is handled in accordance with applicable requirements and the relevant contractual arrangements. Please contact our team if you require further information about our privacy practices.

How can I contact Cleon Business Consulting if I have additional questions?

You can reach us through the contact information and communication channels listed on our official website:

Website: https://cleonbusinessconsulting.com/

For faster assistance, please include your name, company name (if applicable), and a brief description of your inquiry.

6. Important Notice

The information provided on this FAQ page is intended for general informational purposes only. It does not constitute legal, tax, accounting, or other professional advice for a specific situation.

The availability of services, applicable fees, processing timelines, and engagement conditions may vary depending on the circumstances and the agreed scope of work. Specific terms provided in an applicable quotation, invoice, engagement letter, or written agreement will govern the relevant engagement.

For advice tailored to your business circumstances, please contact Cleon Business Consulting directly.

Cleon Business Consulting
Your trusted partner for company setup, tax, and legal compliance in Bali and Indonesia.